Guide · FAQ · 3 min read
Quick answers.
The questions we get most often. Not here? Email hello@tvrbo.io.
Can I import runs from Strava or RunGap?+
Yes. From Profile you can connect a RunGap account or upload a Strava export. Imported runs land in History and feed Review's trends. The coach treats them the same as runs you logged in tvrbo.
Can I switch between kilometers and miles, kilograms and pounds?+
Yes. Profile → Units lets you switch distance (km / mi) and weight (kg / lb) independently. The change is visual — your underlying data stays the same.
Where is my data stored?+
Tvrbo is EU-hosted (Frankfurt). We don't sell your data, we don't show ads, and there is no public feed. You can export all of your data from Profile at any time, and delete your account from the same place.
How do I reset my plan or re-run onboarding?+
Profile → Reset plan clears your current plan settings and walks you through onboarding again — same account, fresh starter week. Your logged history is preserved.
Can I delete a single session?+
Yes. Open the session from History (or Today) and tap delete. Deleting a logged session removes it from Review's trends but does not change your plan — use the coach to rebalance if needed.
Is there an iOS or Android app?+
Not yet. The web app is mobile-first and installs to your home screen on iOS and Android. Native apps are planned for Q4 2026.
How do I get help or report a bug?+
Email hello@tvrbo.io with a short description and a screenshot if you can. We read every message.
Will my coach see what I log?+
Yes — that's the point. The coach reads your plan, recent logged sessions, weight entries (if you log them), and your goal race. That context is what lets it suggest plan changes that actually fit you.